How to cancel AI Chatbot: Pixi and get your money back
AI Chatbot: Pixi is a Productivity app by 44pixels Limited. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select AI Chatbot: Pixi → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of AI Chatbot: Pixi on the App Store, about billing:
Hi Pixi Team, I have to say that my experience with Pixi’s customer service has been extremely disappointing. Pixi has charged my credit card more than $200 for a subscription that I have repeatedly stated I do not recognize signing up for, and despite asking your team at least five times to provide the documentation showing that I authorized the original subscription, you have still failed to provide it. I have s…
I wanted to use this to create some realistic mockups of our house as we’re preparing to do some work to it. It never delivered in the way the ads showed. Now I have a pro subscription I’m unable to cancel, and didn’t get a heads up it was going to renew. It doesn’t show up on my subscription list and the app has basically no way to receive help so I’m going to have to dispute the charge. Don’t waste your time or m…
I am being charged monthly when I never signed up and cannot even cancel the subscription
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled AI Chatbot: Pixi?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to AI Chatbot: Pixi if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.