How to cancel Collect - Settlement Finder and get your money back
Collect - Settlement Finder is a Finance app by Ferrix Labs Inc.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Collect - Settlement Finder → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Collect - Settlement Finder on the App Store, about billing:
Downloaded the free app only to be forced to purchase a subscription! They ask you a bunch of questions and then hit you with the subscription before you even get to see the app! Wonder what they're going to do with the data they collect on the survey?!?! Hmmm
can’t event see the app and it’s already asking if i want to buy a subscription… and i can’t get off the screen
Forcing you to fill out a survey that you are missing out on $$ savings before even using app and then you discover that you have to pay subscription. Be upfront and transparent and not mislead. Uninstalled right away.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Collect - Settlement Finder?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Collect - Settlement Finder if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.