How to cancel Muse: Reels Video Editor and get your money back
Muse: Reels Video Editor is a Photo & Video app by Bigrowth OU. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Muse: Reels Video Editor → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Muse: Reels Video Editor on the App Store, about billing:
Most of the apps support, android and Mac why is this not putting android users?. I switched from iPhone to android and now I’m unable to use my yearly subscription.
So disappointed! I literally just signed up, and it says 3 free day trial, but it automatically charged my account! I sent an email and they told me that I have to go through the apple app store to see for a refubd. But seriously??? So misleading! To put a 3 day free trial when its not because they just charge you on the spot! Update: Their response claimed I didn't click the free trial version, wow blame it on your…
I loved the app and all its features. Only thing is, I used the free trial to create my content and then unsubscribed right after before it ended, and the app is still charging me even after I canceled my subscription, whats that’s about?!
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Muse: Reels Video Editor?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Muse: Reels Video Editor if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.