How to cancel Muzz: Where Muslims Marry and get your money back
Muzz: Where Muslims Marry is a Lifestyle app by MUZZ LTD. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Muzz: Where Muslims Marry → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Muzz: Where Muslims Marry on the App Store, about billing:
App is full of scammers and most of the people who try to match with you are not practicing. If you wear niqab prepare to have your profile pictures constantly removed. Jamaa is good I have made good sister friends Alhumadillah!
Don’t pay for gold subscription, it’s a scam I never seen a dating app that only cares about money like this, comparing it to other apps if you pay for a subscription you shouldn’t pay for likes it didn’t use to be like this.
A lot of scammers exist. Need to improve security. One photo-Belgium, open to live with law- one sentence bio. scammers. Ban. I even know..
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Muzz: Where Muslims Marry?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Muzz: Where Muslims Marry if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.