How to cancel FAX from iPhone & iPad App and get your money back
FAX from iPhone & iPad App is a Business app by BP Mobile LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select FAX from iPhone & iPad App → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of FAX from iPhone & iPad App on the App Store, about billing:
This app no longer works. It keeps allowing you to restore or make a purchase and only for the yearly purchase and then when you try to send out a fax, it’s not working and they are customer service or their contact information when you try to request a refund that also does not work. It says that check your Internet connection and then we tried to send. There is a bug in their system and they did not take down this …
I paid for my year and I get only error messages after fist month. Total rip off don’t use
You have to pay for the app and then pay for a subscription. You might as well go for a free one and then pay the subscription instead of paying twice. Not worth it.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled FAX from iPhone & iPad App?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to FAX from iPhone & iPad App if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.