Of the 35,331 most recent 1–2★ App Store reviews we sampled, 9,261 were about billing — not the app itself.
ReelMe: AI Photo & Video app icon

How to cancel ReelMe: AI Photo & Video and get your money back

ReelMe: AI Photo & Video is a Photo & Video app by TPC INVEST PTE. LTD.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.

4.5App Store rating
5,798ratings
28recent 1–2★ reviews about billing

Based on 50 of the most recent public App Store reviews, sampled September 2026.

Step 1 — Stop the next charge

  1. On iPhone or iPad: Settings → tap your name → Subscriptions.
  2. Select ReelMe: AI Photo & VideoCancel Subscription.
  3. Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.

Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.

Step 2 — Ask Apple for the charge back

Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.

A detail only you could write makes the request read as yours rather than a form letter.

You're not the only one

Recent 1–2★ reviews of ReelMe: AI Photo & Video on the App Store, about billing:

I bought a subscription so that I could do videos. But the subscription I bought doesn't allow you to do videos. You have to upgrade to A more expensive subscription. Also, it doesn't work very well, I tried Generating photos and videos that came out blank or that you couldn't really recognize the faces in

☆☆☆☆ · Jpboulder · 2026-09-19

Al pictures does not make you look like you cost-efficient ask for too much for low quality and it’s hard to cancel such a disgrace

☆☆☆☆ · Bwalton73 · 2026-09-19

This app is not good it takes your money even when you stop using the app. I even changed my debit card and they still was taking the money out of my account. I had to call the bank to cancel any further charges.

☆☆☆☆ · Ed3575 · 2026-09-19

Find every subscription that's still charging you

Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.

Free while in beta. No account, no bank connection.

Questions

Can I get a refund after I already canceled ReelMe: AI Photo & Video?

Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.

How long do I have to ask for a refund?

Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.

Apple declined my request. Is that the end?

No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.

Will I lose access to ReelMe: AI Photo & Video if I cancel?

You keep access until the end of the period you already paid for. Canceling only stops the next renewal.

← Look up a different app